TERRITORY MANAGER/HOMESTAY RECRUITER & COORDINATOR (MA, RI & CT)
Use your top-notch sales, project management, and homestay recruitment & coordination skills to cultivate and take Host Family leads to student placement, while enjoying a flexible, remote schedule!
APEX is a growing international company. Our team is dedicated to providing the best possible educational and living experience for our international students. We are currently looking for an outgoing, dedicated, detailed-oriented, sales-oriented, tech - savvy Territory Development Manager (Homestay Recruiter & Coordinator) to help build our portfolio of Host Families in Worcester, Massachusetts, East Providence, Rhode Island and New London, Connecticut and the surrounding areas!
Work from Home with Flexible Schedule, Travel Reimbursement & Base Salary plus Quarterly Commission Plan offered!
CORE RESPONSIBILITIES
Homestay Recruitment: Assist in the recruitment of new Host Families to the APEX Home Stay Program. Recruitment/Sales responsibilities include, but are not limited to:
· Grow (recruit) and maintain a comprehensive portfolio of Host Families within an assigned territory. Find and cultivate leads.
· Utilize various marketing/sales tools, resources and strategies (including social media, yard signs, flyers/door hangers, Host Family Referral Program, etc.) to successfully bring interest and new Host Families to APEX’s Homestay Program.
· Identify, coordinate and attend marketing/recruitment events (ie. school open houses, community events, town halls, etc.) in an effort to attract new Host Families.
· Verify and complete required reporting in CRM system, such as details of potential Host Family responses and any follow through actions needed. Efficiently enter data into CRM, Salesforce and Excel, maintaining accurate and up-to -date records. Follow up on leads daily, calling on prospective Host Families, and sharing the benefits of becoming an APEX Host Family.
· Maintain positive relationships with existing Host Families, building a strong and active referral base. Develop additional partnerships with school, community and business leaders to optimize existing channels of Host Family referrals and establish new opportunities within the territory.
Homestay Coordination & Administration: Responsible for vetting all potential Host Family leads, accurately tracking status of potential Host Families, coordinating the completion of all onboarding and matching processes of the Host Family prior to the arrival of students and coordinating mid-year student moves and temporary placements. Coordination and Administrative responsibilities include, but are not limited to:
· Coordinate and conduct thorough Home Visits (virtual and in-person). Once satisfactorily completed, move qualified Host Families efficiently and effectively thorough the vetting process to ensure a safe, caring and reliable housing option for the student.
· Work closely with Student Coordinators, Host Families and others to ensure a smooth transition for the student.
· Complete all boarding processes of the matched Host Family before the student arrives in the Host Family household and coordinate the successful movement of the student to the matched Host Family.
· Coordinate mid-year student moves and temporary placements.
· Exhibit thorough knowledge of Host Family recruitment process and ensure continuous understanding and compliance with all standards, policies and procedures.
QUALIFICATIONS:
· Bachelor’s degree preferred. Associate's or Bachelor's degree in business administration or project management a plus.
· 5+ years sales experience and the proven ability to cultivate leads within a territory required. Previous work experience in the recruitment of Host Families and/or the coordination of placement of international students with Host Families is preferred.
Manage and grow a designated territory by identifying and targeting new business opportunities. Utilize Salesforce to effectively communicate with potential Host Families. Conduct research and cold calling to generate leads and build a strong pipeline of prospects.
· Strong communication skills, both written and verbal, to effectively convey information to potential Host Families. Proven ability to research and identify potential Host Families through various channels. Excellent cold calling skills to engage prospects and generate interest in our Homestay Program.
· Strong organizational skills to manage multiple tasks and prioritize effectively. Ability to work independently and as part of a team in a fast-paced environment
· 5+ years of proven administrative and/or project management experience.
Must be able to efficiently and effectively handle all administrative aspects of the role with a high degree of accuracy. Must be highly proficient with Microsoft Office Suite (Word, Excel, PowerPoint). Prior experience with Salesforce (or other CRM software) preferred. Strong organizational skills to manage multiple tasks and prioritize effectively.
· Excellent communication, customer service and presentation skills required.
· Must be able to work through issues and problem-solve independently with minimal oversight and supervision, while also being able to work successfully in a team environment.
· Be the point-person of all phases of the Host Family recruitment, vetting and student placement process. Responsible, reliable individual who takes ownership for outcomes and takes pride in work produced.
· Willingness to travel extensively to, around and within assigned territories (Worcester, MA, East Providence, RI & New London, CT areas). Flexibility to work regular evenings and occasional weekends (ie in-person or virtual house visits, calls, new host family orientations, school/community events, etc.)
· Ability to build strong relationships within designated territories and can independently advertise and recruit Host Family leads through school and community events. Excellent people and presentation skills required.
Job Type:
Full-time/Exempt, Base Salary: $50,000-$60,000 per year (DOE in Sales, Project Management, and Homestay Recruitment) plus a Quarterly Commission Pay (up to 10% + of annual base salary).
Benefits:
Medical, Dental, Vision and Life Insurance
401(k) participation and matching after 1 year
Paid Time Off (Vacation, Sick and Personal)
Paid Company Holidays
Work from Home and On-the-Road with Flexible day-time Schedule
Travel Reimbursement
Base Salary plus Commission Pay
Opportunities for Professional Growth
Collaborative Work Environment
Schedule:
Full-Time, Monday to Friday flexible day-time schedule, regular schedule includes evenings. Occasional weekends as needed.
Travel:
Willingness to travel extensively to, around and within assigned territories (Worcester, MA, East Providence, RI & New London, CT areas). Availability to work regular evenings and occasional weekends (i.e. in-person or virtual house visits, calls, new host family orientations, school/community events, etc. Reliable transportation and valid Driver’s license required. Some overnight travel may be necessary. Occasional trips to Derby, CT HQ for meetings.
Work Location:
Remote (with onsite office required during initial onboarding/training and occasional onsite meetings). This position requires travel within assigned territories and being on-the-road - Worcester, Massachusetts, East Providence, Rhode Island, New London, Connecticut and surrounding areas.
This position offers a competitive compensation package, a flexible work schedule, opportunities for professional growth, and a collaborative work environment.
If you meet the qualifications above, we encourage you to apply for this exciting opportunity as a Territory Development Manager/Homestay Recruiter & Coordinator.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Travel reimbursement
- Vision insurance
- Work from home
Compensation package:
Experience level:
Schedule:
- Choose your own hours
- Monday to Friday
- Weekends as needed
Travel requirement:
Application Question(s):
- This terrority includes Worcester, MA, East Providence, RI, New London, CT and the surrounding areas. Are you willing to travel extensively to, around and within assigned territories (Worcester, MA, East Providence, RI & New London, CT areas)?
- Are you willing and available to work regular evenings and occasional weekends (i.e. in-person or virtual house visits, calls, new host family orientations, school/community events, etc?
- If you indicated above that you have Host Family Recruitment & Coordination experience (ie homestay placement for international students), please explain/expand upon that work experience here.
- This compensation package includes base pay $50K-$60K per year plus a Quarterly Commission Plan. Is this in line with your compensation requirements?
Experience:
- Sales: 5 years (Required)
- Project Management: 5 years (Required)
- Host Family Recruitment & Coordination: 5 years (Preferred)
- Salesforce or CRM: 5 years (Preferred)
License/Certification:
- Driver's License and reliable transportation (Required)
Location:
- East Providence, RI (Preferred)
Willingness to travel:
Work Location: Remote