20 Best yale university jobs in new haven, ct (Hiring Now!)

Front Line Services Assistant
Yale University —New Haven, CT
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug…
Estimated: $49.4K - $62.5K a year
8d
Office Assistant
Yale University —New Haven, CT
Must have and maintain a valid Connecticut driver’s license with a safe driving record. Selected incumbent must have successful completion of a DMV check and a…
Estimated: $42.6K - $53.9K a year
1d
Clinical Receptionist 2
Yale University —New Haven, CT
Answers telephone calls and assess urgency of call. This position provides high-level front office receptionist support within a YMA clinical site.
Estimated: $42.7K - $54.1K a year
1d
Scheduler, YM CARE Center
Yale University —New Haven, CT
Answers telephone calls and assess urgency of call. All candidates for employment will be subject to pre-employment background screening for this position,…
Estimated: $42.7K - $54K a year
Museum Assistant
Yale University —New Haven, CT
Excellent analytical skills with the ability to be detail-oriented, accurate, thorough, recognize errors, problem-solve, remain focused, complete complex data…
Estimated: $48.5K - $61.4K a year
Groundskeeper 4
Yale University —New Haven, CT
Must possess driver’s license valid in the state of Connecticut. Selected incumbent must have successful completion of a DMV check and a valid driver’s license.
Estimated: $37K - $46.9K a year
Administrative Assistant
Yale University —New Haven, CT
Answers and screens telephone calls, provides assistance or refers to the appropriate individual. Answers and screens telephone calls.
Estimated: $43.1K - $54.6K a year
8d
Equipment Operations Assistant
Yale University —New Haven, CT
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug…
Estimated: $43.2K - $54.7K a year
11d
Events and Media Associate
Yale University —New Haven, CT
Develop budgets, provide oversight of the expenditures, monitor and update program budgets as plans develop. Demonstrated knowledge of current best practices of…
Estimated: $49.7K - $62.9K a year
1d
Sr. Front of House Mix Engineer
Yale University —New Haven, CT
Selected incumbent must have successful completion of a DOT check, which includes an annual DMV check, medical exam at a certified facility, medical card, and a…
Estimated: $66.5K - $84.3K a year
Employee Services Support Specialist
Yale University —New Haven, CT
Responds to inbound calls, emails, faxes, and face to face inquiries in a high-volume contact center. Maintains appropriate level of process, functional and…
Estimated: $45.9K - $58.2K a year
Account Assistant 3, Registrar
Yale University —New Haven, CT
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug…
Estimated: $40K - $50.6K a year
12d
Security Officer
Yale University —New Haven, CT
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug…
Estimated: $37.4K - $47.4K a year
Research Associate
Yale University —New Haven, CT
The candidate will comply with all safety standards; perform initial user laboratory training, testing, and remediation and; develop relationships with internal…
Estimated: $48.6K - $61.5K a year
14d
Human Resources Generalist
Yale University —New Haven, CT
Bachelor's Degree in any field and at least 4 years of professional human resources experience or an equivalent education or experience in a closely related…
Estimated: $63.4K - $80.3K a year
Center Manager
Yale University —New Haven, CT
Manages visits from high-profile guests on behalf of the Office of the Director, including documentation, communications, arranging domestic and international…
Estimated: $68.9K - $87.3K a year
CARE Center Manager, Patient Access
Yale University —New Haven, CT
Manage and support daily department/specialty pod(s) operations to include, but not limited to, incoming calls, referral management, appointment reminders, and…
Estimated: $78.5K - $99.4K a year
Third Cook
Yale University —New Haven, CT
ServSafe certification or comparable food safety training certification accepted by the State of Connecticut Health Department.
Estimated: $35.5K - $45K a year
Associate Director of Community Dialogue
Yale University —New Haven, CT
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug…
Estimated: $66.8K - $84.6K a year
7d
Certified Nursing Assistant
Yale University —New Haven, CT
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug…
Estimated: $41.3K - $52.2K a year
4d

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Front Line Services Assistant

Yale University - New Haven, CT

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Job Details

Full-time Estimated: $49.4K - $62.5K a year 8 days ago

Qualifications

Customer service
Windows
Microsoft Office
Working with high schoolers
High school diploma or GED
Bachelor's degree
Computer skills
4 years
Associate's degree
Communication skills
Integrated library system
Office experience

Full Job Description

Library - Frontline Services

87987BR

University Job Title

Library Services Assistant 4

Bargaining Unit

L34 - Local 34 (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Labor Grade D

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Library

Total # of hours to be worked:

37.5

Work Days/Hours (Other than Standard)

Tuesday-Friday: 10:30AM-7PM
Saturday: 9:30AM-6PM

Work Week

Flexible or Non-Standard (for anything other than Standard)

Work Location

Central Campus

Worksite Address

120 High Street
New Haven, CT 06511

Work Model

On-site

Position Focus:

Provides assistance at the service desks. Using independent judgment, responds to or refers requests. Answers directional and basic information questions about YUL and Yale University using print and electronic resources. Assists patrons in searching online resources for known and unknown library resources. Charges and discharges library materials. Uses Reservations software to circulate media equipment. Serves as a resource for information regarding all types of Yale-issued ID cards and the associated level of privileges. Registers incoming Yale constituents or updates accounts accordingly. Assists with Interlibrary Loan processing and Reserves processing. Creates and/or updates library accounts for non-Yale patrons and Yale alumni. Using knowledge of library privileges pass options, determines eligibility of non-Yale patrons and administers library privileges. Troubleshoots problems with patron accounts and refers problems as necessary. Monitors and corrects problem accounts. Assists patrons in locating microform and operating microform machines in the Microform Reading Room. May assist with Ask Yale Library virtual reference service by monitoring and responding to incoming patron emails and covering chat services. May serve as a resource for students performing retrieval and processing functions. Resolves or refers problems to daytime Retrievals Processing staff as appropriate. May review and process patron-initiated claims for returned or lost items and resolve fine disputes. May bill patron accounts or issuing refunds as appropriate. May assign and renew library study carrels and shelves to eligible library patrons. Assists with support for patrons in use of productivity software, courseware and other applications. Troubleshoots and addresses problems with public workstations, equipment for loan, patron-owned equipment, copiers, printers, scanners and other technology equipment and refers unresolvable problems to appropriate next level. Responsible for: opening and closing the library; reporting security issues; resolving patron disputes when possible or referring patrons to the appropriate supervisor; identifying, reporting and documenting facilities problems and emergency situations according to procedures. Performs additional related duties and assists with special projects as assigned across SML/Bass departments and distributed libraries. May be required to work holidays and recess days; may be required to substitute evenings and weekend. May be required to assist in disaster recovery operations. May be assigned to work at the West Campus of Yale University located in West Haven, CT.

Essential Duties

1. Serves as a primary source of information on established procedures and policies for staff and patrons. 2. May perform a range of public and technical services functions. 3. Oversees, instructs, revises, the work or coordinates work activities of staff. 4. Provides research assistance to patrons and staff in writing and at reference desk. 5. Interviews patron to determine scope and depth of request. Identifies and resolves problems. 6. Searches for bibliographic data with incomplete information or source material in catalogs, reference sources, files, and databases. 7. Acquires library material that has been recommended by patrons or librarians. 8. Oversees a unit budget. Monitors expenditures, reconciles statements and maintains records. Organizes special projects. 9. Performs functions incidental to library activities.

Required Education and Experience

Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.

Required Skill/Ability 1:

Demonstrated ability to interact and communicate tactfully and effectively with a culturally diverse range of people with varied research and instructional needs. Demonstrated ability to provide excellent customer service, preferably in a library setting or in a fast paced service environment.

Required Skill/Ability 2:

Demonstrated ability to direct and monitor the work of student employees.

Required Skill/Ability 3:

Demonstrated ability to effectively complete tasks in a busy public services setting, with accuracy and attention to detail despite frequent interruptions. Ability to handle complex assignments, to solve problems effectively and work independently and collaboratively without close supervision.

Required Skill/Ability 4:

Excellent written and oral communication skills. Demonstrated ability to compose original correspondence, reports and procedures. Demonstrated ability to articulate policies, procedures and regulations.

Required Skill/Ability 5:

Demonstrated proficiency in Windows based computer applications. Demonstrated expertise in using Library catalogs and Integrated Library Systems. Experience working in an automated office environment. Demonstrated proficiency in Microsoft Office applications, email and internet browsers.

Preferred Education, Experience and Skills:

High level of familiarity with Voyager Circulation and Call slip modules, Interlibrary Loan and Reserves processing and software. Cover letter highly preferred.

Weekend Hours Required?

Yes

Evening Hours Required?

Yes

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus

Apply Now

yale university jobs in new haven, ct

Front Line Services Assistant

Office Assistant

Clinical Receptionist 2

Scheduler, YM CARE Center

Museum Assistant

Groundskeeper 4

Administrative Assistant

Equipment Operations Assistant

Events and Media Associate

Sr. Front of House Mix Engineer

Employee Services Support Specialist

Account Assistant 3, Registrar

Security Officer

Research Associate

Human Resources Generalist

Center Manager

CARE Center Manager, Patient Access

Third Cook

Associate Director of Community Dialogue

Certified Nursing Assistant

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