Dental Receptionist
Job Description
Cedar Brook Dental Group is seeking an Dental Receptionist to join our team. Great location, team, pay and benefits! This position will be responsible for the day-to-day operations of the office. The ideal candidate will have a passion for providing exceptional service to our clients and a desire to grow with the company. Great communication with patients and team members is a must. We are seeking a dental receptionist who is motivated, detail-oriented and looking to work in a fun, high-energy environment!
Requirements
- Prior management experience, preferably in the dental industry.
- 5+ years of experience in a professional office environment.
- Excellent customer service and communication skills.
- Knowledge of Word, Excel, and Outlook.
- Manage daily patient schedule and scheduling appointments
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment with excellent multitasking skills.
- Ability to work under pressure and meet deadlines with minimal supervision.
Responsibilities
- Manage daily patient schedule and scheduling appointments.
- Follow and enforce office policies and regulations ensuring staff compliance.
- Assist with checking patients in and out, answering phones and checking voicemails.
- Reviewing treatment plans and associated costs.
- Sending insurance claims and posting insurance payments.
- Maintain accurate patient records and assist with payment procedures.
- Maintain a clean and professional office environment.
- Manage patient satisfaction and address concerns accordingly and respectfully.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 31 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Healthcare setting:
Schedule:
Ability to Relocate:
- Cedar Falls, IA 50613: Relocate before starting work (Required)
Work Location: In person