Store Manager – Wasilla
Treeforms Furniture Gallery is looking for a self-motivated, professional, high energy, and fun Store Manager to join our Team in Wasilla!
We are one of the largest furniture retailers in the state, and growing. Our broad selection of products appeals to those seeking high quality, fashion forward home furnishings at a great value, including furniture, mattresses, lighting, rugs and accessories.
We work with the furniture industry biggest brands. We pride ourselves on exceptional customer service and we love positive energy, client / brand focused, talented professionals looking to join us!
Position Requirements:
- Learning and mastering Company retail information systems, including POS, Traffic, Inventory, Delivery and Service management software.
- Ensuring that all clients are followed up on according to our sales process.
- Oversees Sales process in store to ensure all customer needs and wants are being qualified, sold to and sales are closed.
- Trains Sales Staff on, assists with and facilitates promotion of our financing opportunities, the customer application process and closing sales using our financing options as a sales tool.
- Contacts customers by phone or email after their product has been delivered to ensure total customer satisfaction.
- Maintain an ongoing relationship with clients so that customers return to us again and again with all their future, home furnishing needs.
- Demonstrating the company's core value of Service.
- Handling customer questions related to Furniture Sales that may require your attention if they are not able to be resolved by the sales staff.
- Working directly with and maintaining working relationships with product Vendor representatives to identify new product to add to the showroom floor, offer to customers, identifying and positioning promotions and other profit opportunities, and scheduling training to build up Sales Staff's product knowledge per brand.
- Scheduling deliveries using our delivery management platform.
- Assisting with warranty service tickets in coordination with the Service Department.
- Updating the showroom seasonally or per direction from Management.
- Planning, requesting, directing and assisting with Internal Transfers of any items to be sent to or received from your Sales Location to or from any other Locations of the Company.
- Posting, interviewing, checking references for and directly hiring any Sales Staff needed with the goal of building a strong Sales Team at your Sales Location.
- Sales Staff employee management, including Facilitating on-the-job Sales training, as well as Company business systems software and policy training.
- Tracking performance goals, employee infractions, providing critical feedback and follow through with any necessary disciplinary action.
- Managing and helping to create a positive, productive and profitable work culture.
- Supporting in-bound retail Sales phone calls and walk-ins.
- Excellent verbal and written communication skills, as well as presentation skills.
- Strong computer skills are essential.
- Ability to multi-task
- Embrace training and continually improve knowledge.
- Proven ability to work independently or as a Team member.
- Willingness to take on additional tasks as requested.
- Must be able to pass a criminal background check and drug screen.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Wasilla, AK 99654: Relocate before starting work (Required)
Work Location: In person