We at Coforge have an urgent requirement for Customer Service Analyst with Taxation experience.
- This is an onsite role in Augusta, GA.
- Pay rate $17/hr plus benefits.
- If interested kindly apply or share your resume at shabnam.shaikh@coforge.com
Educational Qualifications:
- · High School Diploma
- · Associates Degree or 5 + years in related field
Professional Qualifications
- · Proficient in Microsoft Outlook
- · Proficient in Internet Explore
- · Proficient in Excel, PowerPoint
- · Ability to type at least 60 wpm
- · Strong organizational skills & attention to detail
- · Strong communication skills – both oral and written
- · At least 5+ years experience in file exchange
- · Team-player, customer-centric attitude
- · Requires minimal supervision
Primary duties
- · Create tracking tickets
- · Assist with client inquires
- · Maintain active communication with both internal and external clients
- · Have a working knowledge of all processes within the company
- · Make calls to taxing jurisdictions requesting data
- · Work in fast paced environment
- · Communicate delays
- · Maintain excellent attendance
- · Research discrepancies
- · Document processing procedures
- · Claims processing
- · Train new employee’s
- · Manual bill request processing involving monthly envelope stuffing and document mailing
Job Type: Full-time
Pay: Up to $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Work setting:
Experience:
- Tax: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
Work Location: In person