Housing Choice Voucher (HCV) Specialist
This position is responsible for assisting clients and evaluating their continued eligibility for housing assistance. This position ensures that clients understand the requirements of the Housing Choice Voucher (HCV) program and works with authority personnel, landlords, and clients to conduct interviews, certify client eligibility and changes, and support clients throughout their time on the HCV program.
PRIMARY RESPONSIBILITES
Ø Interview clients and complete annual re-certifications, interims and new contracts in a timely manner
Ø Verify client information and issue notices of any changes in assistance
Ø Maintain client files, respond to client/landlord requests, and process forms related to the HCV Program
Ø Research alleged violations of program rules and prepare documents to support termination decisions
Ø Provide clients with information concerning other available sources of assistance
Ø Review complaints and inquiries regarding the HCV Program and client cases
Ø Respond to concerns from landlords and program participants
Ø Complete required reports and track necessary certifications and documentation
Ø Issue vouchers and conduct move briefings
Ø Attend training and conferences as assigned
Ø Assist in clients in the repayment process for unreported income
QUALIFICATIONS AND REQUIREMENTS
Ø High School Diploma or GED
Ø Sufficient experience to understand the procedures and expectations of an office environment
Ø Prior experience preferred with case management services
Ø Drive to tackle difficult challenges and add value to both CHA and the communities we serve
Ø Commitment to help CHA be the most efficient and compassionate service agency possible
Ø Must have a valid driver's license
The Housing Authority of the City of Charleston is an Equal Opportunity Employer. If you are a person with a disability requiring assistance applying for this position, please call 843-720-3681.
Job Type: Full-time
Pay: $19.78 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Case management: 1 year (Preferred)
Ability to Commute:
- Charleston, SC 29403 (Required)
Ability to Relocate:
- Charleston, SC 29403: Relocate before starting work (Preferred)
Work Location: In person