About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Deeply rooted in the land, the history, and the layered richness of Oʻahu, at Turtle Bay you’ll find an authentic connection to a place of uncommon natural splendor and the warm, welcoming community within it. Where your days are filled with constant discovery and moments that touch your soul, allowing you to explore the uncommon depths of this remarkable coast. Overview:
Services customers in the daily operation of the Golf Shop by performing the following duties:
Opens Golf Shop: Retrieves Golf Shop Bank and prepares shop for opening by stocking supplies, merchandise in appropriate displays, counts cash drawer, and prepares equipment for use.
Represents the Golf Course in a professional manner, interacting with guests, answering inquiries.
Answers phones, answering inquiries both over the phone and in person regarding tee times for individual and group play, golf information, and merchandise.
Schedules individual starting times.
Appropriately meets and greets guest upon their entering the golf shop.
Sets up and arranges merchandise on counters, tables, displays, etc., to promote sales.
Receives, stamps, marks, or tags price on golf shop merchandise.
Assists in the taking of daily, monthly, quarterly, semi-annual, and annual inventories.
Sells merchandise to guests utilizing knowledge of products. Responsible for gaining this product knowledge through reading brochures, sales pieces, or simply requesting this information from vendors or manufacturers.
Prepares sales transactions for golf and merchandise. When necessary, calculates sales discount to determine price. Accepts payment and makes change or obtains credit authorization for these transactions. Wraps or bags merchandise for customers.
Cleans shelves, counters, or tables throughout the day.
Removes and records amount of cash in register at end of shift, following established cash handling procedures.
Assists in the ordering of merchandise.
Marshals as required by business demands.
Coordinates starting of play and ensures that all players are accounted for.
Required to use point of sales cash tender, 10-key keyboard, and telephone.
Closes Golf Shop: Completes daily accounting records of transactions, reconciles the number of rounds played, etc. Delivers hotel charges to the hotel, files daily business receipts in the back office of the golf shop, and secures Golf Shop Bank in the safe.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED).
Some previous customer experience preferred.
Should be computer literate. Be able to operate a keyboard, computer cash register, and calculator for transaction.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually quiet.