Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This is a great opportunity to work in the restaurant industry and showcase your hospitality skills.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and provide menus
- Manage waitlists and reservations efficiently
- Maintain knowledge of daily specials, menu items, and promotions
- Assist in seating guests according to their preferences and party size
- Monitor dining areas to ensure cleanliness and organization
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest inquiries, concerns, and complaints with professionalism and resolve issues promptly
- Uphold high standards of customer service and hospitality
Experience:
- Previous experience in a restaurant or hospitality setting is preferred
- Strong customer service skills with the ability to communicate effectively
- Familiarity with Aloha POS or similar restaurant management software is a plus
- Excellent phone etiquette and ability to handle high call volumes
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Join our team as a Host/Host and enjoy the following benefits:
- Competitive pay rates
- Flexible scheduling options
- Opportunities for career growth within the company
- Employee discounts on food and beverages
If you are passionate about providing exceptional guest service and thrive in a dynamic restaurant environment, we would love to hear from you. Apply now to join our team as a Host/Host!
Job Types: Full-time, Part-time
Pay: $18.00 - $22.08 per hour
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Fort Lee, NJ 07024 (Required)
Work Location: In person