Job Title: Office Manager (temporary to permanent)
Company: SurriMassini Transport
Location: Peabody, MA
About SurriMassini Transport: SurriMassini Transport is a leading Non-Emergency Transportation (NEMT) company based in Peabody, MA. We specialize in providing reliable and compassionate transportation services to individuals in need across the North Shore and Greater Boston Area. Our mission is to ensure safe and comfortable transportation solutions for our clients, enhancing their overall quality of life.
The Opportunity: In your role you will support the Operations team in ensuring all aspects of daily activities are delivered with thorough communication, consistency and care. A key aspect of the role will be supporting the administration of new drivers, program management, and our medical trips. Every team member is also asked to fill in for drivers on an as needed basis.
Key Responsibilities:
1. Administration: Oversee the administrative operations of our office, ensuring smooth daily operations and efficient workflow
2. Inbound/Outbound Calls: Field calls, emails, and texts from clients, partners, and drivers as needed.
3. Coordinating Activities: Assist in the recruiting, evaluation, training, and support for incoming drivers. Along with the daily activities of Program and Medical trip routes.
4. Compliance: Ensure that we adhere to all policies, procedures, and contractual requirements.
Qualifications:
· Demonstrated experience as a team player supporting operations.
· Highly organized with a strong attention to detail
· Excellent customer service skills, detail-oriented, and like solving problems while working autonomously.
· Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook).
· Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
· Ability to adapt to changing environments and handle multiple tasks simultaneously.
If you are a detail-oriented individual with a passion for efficient office management, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $27.10 - $28.60 per hour
Expected hours: 50 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Monday to Friday
Work Location: In person