Job Summary:
Holtorf Medical Group is a leading provider of health and wellness, dedicated to empowering individuals to live healthier, happier lives. Our mission is to provide high-quality supplements and wellness solutions that support our customers' journey to optimal health and well-being.
Position Overview:
We are seeking a motivated and dynamic individual to join our team as a Shipping Associate. In this role, you will be responsible for managing our supplement line and other inventoried items, handling vendor relations, maintaining inventories, and facilitating shipping for both online and in-office patient sales.
Key Responsibilities:
- Manage inventory of supplements and other inventoried items, including tracking stock levels, conducting regular audits, and replenishing supplies as needed.
- Develop and maintain positive relationships with vendors to ensure timely delivery of products and resolve any issues or discrepancies.
- Coordinate and oversee the shipping process for online and in-office patient sales, including packaging, labeling, and scheduling pickups with carriers.
- Educate patients on the benefits of our supplement line and other wellness products, answering questions and providing personalized recommendations as needed.
- Collaborate with cross-functional teams to identify opportunities for process improvement and implement solutions to enhance efficiency and patient satisfaction.
- Demonstrate strong sales and customer service skills, meeting sales targets and delivering exceptional service to every customer interaction.
Requirements:
- Previous experience in shipping, sales, and customer service required.
- Strong communication and interpersonal skills, with the ability to effectively interact with patients, vendors, and team members.
- Proven ability to work independently and collaboratively in a fast-paced, team-oriented environment.
- Knowledge of vitamins, supplements, and wellness products is a plus.
- Proficiency in Microsoft Office Suite and experience with shipping software or platforms is required.
- Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
If you are passionate about health and wellness, have a strong sales and customer service background, and thrive in a dynamic, collaborative environment, we'd love to have you apply for the Shipping Associate position and become a valued member of our team!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Shipping & receiving: 1 year (Required)
Language:
Ability to Commute:
- El Segundo, CA 90245 (Required)
Ability to Relocate:
- El Segundo, CA 90245: Relocate before starting work (Required)
Work Location: In person