Job Overvie;
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
You will be responsible for purchasing supplies that are shipped to customers.
If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Answer incoming customer inquiries via phone or email as needed.
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or complaints while involving management.
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer data to identify customers previous purchase.
- Perform data entry tasks accurately and efficiently.
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills
- Ability to effectively communicate with customers from diverse backgrounds
- Proficiency in multiple languages is a plus
- Strong problem-solving skills and the ability to think quickly on your feet
- Detail-oriented with the ability to multitask and prioritize tasks effectively.
Benefits:
- Competitive pay based on experience and performance
- Opportunities for career advancement within the company
- Comprehensive training program provided
- Positive and supportive work environment
If you are passionate about delivering exceptional customer service and thrive in a dynamic team environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Part-time
Pay: From $14.50 per hour
Expected hours: 30 per week
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Atlanta, GA 30336: Relocate before starting work (Required)
Work Location: In person