At Ascend Dental Studio, we are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring a positive experience for all visitors. This is a full-time position with competitive pay and benefits.
Duties:
- Greet and welcome patients, visitors, and staff in a warm and friendly manner
- Answer phone calls, take messages, and direct calls to the appropriate person or department
- Schedule appointments and maintain the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and update patient records in the system (Dentrix)
- Handle patient inquiries, provide information about services, and address concerns or complaints
- Manage incoming and outgoing communications
- Maintain a clean and organized reception area
Requirements:
- Previous experience working in a dental office is preferred
- Knowledge of dental practice management software (Dentrix) is a plus
- Excellent communication skills with the ability to interact professionally with patients, staff, and visitors
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks
Benefits:
- Competitive pay based on experience
- Paid time off
- Retirement savings plan options
- Health insurance
If you are a motivated individual with excellent customer service skills and enjoy working in a healthcare environment, we encourage you to apply for this Front Desk Receptionist position.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Dental receptionist: 1 year (Required)
Work Location: In person