POSITION: Billing and Accounts Receivable Clerk
Job Summary: This individual is responsible for billing, follow-up and collection of all insurance claims; maintaining correspondence with carriers, and documentation regarding same; working with supervisor of the accounts receivable department to review problem accounts and identify necessary action to be taken.
Education and Experience:
1. High school diploma or equivalent.
2. Two years minimum experience in medical office billing and collections experience; ophthalmology preferred.
Essential Skills and Abilities:
1. Proven experience as a Medical Biller or in a similar role
2. Excellent communication skills, written and oral.
3. Strong organization skills with attention to detail and time management skills.
4. Excellent follow-up skills.
5. Management of multiple tasks simultaneously with attention to detail.
6. Ability to work as a team player and independently.
7. Knowledge of medical coding systems, including CPT and ICD-10, and familiarity with medical terminology and procedures
RESPONSIBILITIES:
1. Primary Responsibilities
a. Is responsible for full collection procedures on all patients.
b. Processes patient statements on a weekly basis.
c. Audits and processes credit-card-on-file patient payments as applicable.
d. Routinely monitors A/R report for all accounts 30 days and over, for all pay classes.
e. Manages and completes collection actions on all A/R over 30 days
f. Establishes possible payment plans if appropriate and agreeable.
g. Maintains communications with patients from whom the practice is expecting payment; follows-up on non-payments.
h. Monitors daily appointment schedules to become aware of scheduled patients with open balances exceeding 90 days or small balance internal collections; calls patients prior to their arrival.
i. Takes calls directed to the accounts receivable department from patients and/or insurance carriers. Discusses accounts with patients and provides whatever information is required by insurance companies in order to get claim paid.
j. Evaluates upcoming in-office procedures for insurance requirements regarding referrals and/or prior authorizations. Obtains those required authorizations and referrals for the scheduled appointments.
k. Audits patient accounts for unapplied transactions or refunds due to patients; tasks management to process refunds.
2. Secondary Responsibilities
a. Assists front desk with incoming calls and work as backs-up front desk personnel, as needed.
b. Creates and presents reports to management on collection actions, aged receivables, insurance authorization changes.
c. Performs other duties, as required.
Note: Certification in medical coding (e.g., CPC) is preferred but not required.
Please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Experience:
- Medical office: 1 year (Required)
Work Location: In person