***MMC is hiring Remote Customer Service Representative's to process FL Medicaid accounts ***
** You must live in the State of Florida **
- Start Date: 5/28/2024
- Pay: $14.00/hr.
- Location: Remote (Work From Home)
- Training: 2 weeks classroom training from 9:00am-4:30pm.
- Nesting: 2 weeks nesting, the nesting schedules will vary depending on what their mentor's schedule is because they will mirror that schedule (between M-F, 7:30am – 7:30pm).
- Assigned Work Schedule: M- F, 11:30am – 7:30pm
Equipment: BYOD (Bring your own device) – Requirements below
Desktop or Laptop with Intel Core i5 Processor or higher with 8GB Memory (No Celeron or Pentium processors)
- Desktop or laptop have a minimum of 256GB hard drive.
- Windows 10 or 11
- Minimum of 1 USB Gen 2 or newer port (wired headset)
- 1 RJ-45 connection for a wired connection to internet router
- Wired Headset and microphone with a USB Gen2 or newer connection
- Video camera capability, necessary for training
- NO Mac books, Chromebooks, iPads or Tablets allowed. They are not compatible with our system.
Internet Connection Requirements:
- Wired internet connection from computer to router or modem
- Download speed 60 MBPS minimum.
- Upload speed 10 MBPS minimum
All Required information submitted to your recruiter must be from the desktop or laptop you will be using for WORK. NO EXCEPTIONS!!!
Step # 1. Complete the ISP Speed Test - No mobile hotspots or satellite service - You need to complete this action using the computer you will be working on.
Speed test link: https://speed.cloudflare.com
Step # 2. Please email a screenshot of your computer processor specs.
For those who are not tech savvy– Select the "Windows Key" on your computer and type in the word processor in the search bar and the processor information will come up. ABSOLUTELY NO Celeron/ Pentium – so if THE WORD: Celeron/ Pentium is above it, it's an absolute NO.
Step # 3. Smart Phone- Please respond either Apple Device or Android to this email
Minimum Requirements: Android or Apple smartphone with working camera and capability of installing applications necessary for daily system login.
Step# 4 Headset – Please respond to the email with a photo of the headset you will be using for work.
Minimum Requirements -Connect to your PC via headphone jack, USB is preferred.
Storage – Please respond to the email with your PC available storage amount.
The minimum required for the position is 30GB free space available.
Step # 6 Place all the screen shots and information required into ONE email and send to: sobrien@mmcgrp.com for immediate review .
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Work from home
Experience level:
Shift:
Weekly day range:
Work setting:
Location:
Work Location: Remote