General Purpose:
Entry-level paraprofessional library work for a full-service desk focusing on the needs of patrons who speak Spanish.
Essential Functions:
(These essential job functions are not to be construed as a complete statement of all duties. Employees will be required to perform other job-related duties, as required.)
Minimum Qualifications:
1. Provides front-line, telephone, and/or electronic service to patrons focusing on those who speak Spanish.
2. Performs library functions such as registering new patrons, charging/discharging library items, resolving patron accounting matters, material retrieval, inventory control, collection of fines/fees, etc.
3. Performs other library-related functions such as opening or closing the library, shelving materials, shelf reading searching for reserved or overdue materials, etc.
4. Under the direction of the librarian director or library associate assists with the preparation and implementation of various Spanish adult, teen, or children's programs.
5. Assists with book displays.
6. Assist patron with ready-reference questions and reader advisory and will refer more advanced questions to the librarian.
7. Answers directional questions and refers patrons to appropriate personnel.
8. Processes, withdraws, repairs, or reconditions library materials.
9. Attends workshops or meetings as required.
10. Performs related work as required.
Knowledge, Skills and Abilities:
1. Knowledge of basic techniques including shelving, numerical sorting, and alphabetization.
2. Knowledge of basic computer skills.
3. Knowledge of basic mathematical & monetary functions.
4. Knowledge of basic customer service skills.
5. Ability to establish and maintain effective relationships with employees, supervisors, volunteers, and the Public.
6. Ability to maintain accurate records relating to collections, accounting for library materials, etc.
7. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials, and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.
Training and Experience:
1. Graduated from high school or possession of a GED.
2. Required to speak and read Spanish fluently.
Physical and Mental Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
Medium, repetitive work. Ability to see, hear and listen, talk; detailed finger dexterity (including grasping and small tool manipulation), may require visually acuity for fine print. Ability to lift and push 25+ pounds, carry, bend, reach, kneel, crouch, stretch, twist, and climb. Ability to stand for long periods of time.
Mental Demands:
Ability to read and comprehend professional and technical manuals, procedures, and journals, memos, policies, safety instructions, etc. Ability to speak clearly and concisely. Ability to relate information, data, and detail verbally and in writing. Ability to perform basic mathematical and monetary functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee regularly works in an office environment.
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Required)
Language:
Ability to Commute:
- Mulberry, FL 33860 (Required)
Ability to Relocate:
- Mulberry, FL 33860: Relocate before starting work (Required)
Work Location: In person