Position Summary:
Acacia Dental, a leading dental practice in Tempe, AZ, is seeking an organized and compassionate Front Desk Receptionist/Patient Intake Coordinator to join our team.
We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.
Responsibilities:
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Work under the general direction of the practice manager
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Admit patients
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Create medical charts, either electronically or paper, based on center practice
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Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
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Answer and direct all incoming calls
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Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
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Utilize problem-solving skills to support center and colleagues for resolution of issues
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Update and manage center calendar
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Order and organize collateral as needed
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Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
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Assist Front Office Administrator with the following duties
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Be familiar with procedure codes
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Know daily deposit amounts and make reports as requested
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Perform all other non-clinical duties as assigned
Qualifications:
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Front office admin experience in a dental office preferred
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Previous experience working patient admissions
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Previous experience scheduling medical appointments and treatment plans
We are an equal opportunity employer