Call Center Customer Care Representative
Are you Awesome? Are you looking for a career and not a job? Are you ready to join the best team in town that was consecutively named in 2019, 2020 and 2021 Top Workplaces in Metro-Detroit?
We are looking for a dynamic superstar to help support our growing Teams in our Macomb, Michigan Headquarters! This is a great opportunity to support our sales, install and service teams. We have full time and part time openings.
If you have the following please apply!
- High school diploma or equivalent education
- Basic Microsoft office
- Ability to multi- task and manage multiple priorities
- Basic math skills
- Ability to work with a sense of urgency and detail
- Strong organization skills
- Effective communicator
- Team players that enjoys a team environment
- Ability to work overtime, weekends, and rotating schedules to complete work
- 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred
Pay & Benefits:
- Industry-leading hourly rates based on experience
- 401k retirement plan
- Health Savings Account
- Vision insurance
- Life insurance
- Dental insurance
- Paid Vacation
- Paid Holidays
- Advanced training opportunities are available
- Hours for the whole year
- We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Education:
- High school or equivalent (Required)
Work Location: In person