Job Overview:
A valued client is looking for an experienced Warehouse/Counter Sales Associate for a fast paced environment in Alexandria, VA.
In this role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch service will be key to your success
Duties:
- Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
- Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
- Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
- Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
- Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
- Sales Promotion: Promote sales and special offers to customers, upsell products when appropriate, and identify opportunities to cross-sell related items.
- Safety Compliance: Adhere to safety protocols and ensure a clean and organized sales counter area. Maintain a safe working environment for both customers and colleagues.
- Documentation: Accurately complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims
Preferred Experience:
- Previous experience in a customer-facing role, preferably in HVAC/R or a related industry.
- Strong knowledge of HVAC/R products, equipment, and components. Excellent customer service skills, including active listening and problem-solving abilities.
Required Experience
- Effective communication and interpersonal skills
- Forklift Experience
- Proficiency in using computerized sales and inventory management systems.
- Detail-oriented with strong organizational skills.
- Ability to multitask and work effectively in a fast-paced environment.
- A positive attitude, willingness to learn, and a team-oriented mindset.
- Ability to lift and carry up to 50 pounds of merchandise.
- Standing and walking for extended periods.
- Bending, stooping, and reaching to access products and supplies
Join our team as a Counter Sales Representative and enjoy the opportunity to showcase your sales skills while providing exceptional customer service.
How to apply:
Apply here and we will contact you for an interview
Call us @ 703-349-2003.
Apply on our website https://www.expresspros.com/LoudounCountyVA/
About us:
Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, Virginia, and Loudoun County, we’re ready to help you take the next step in your career.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, state, and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Shift:
Weekly day range:
Experience:
- Forklift: 1 year (Required)
Work Location: In person