Lead Reservationist / Customer Service Professional IN OFFICE.
Exclusive Sedan Services, provides private luxury ground transportation services worldwide with heavy emphasis on the Los Angeles area. Our corporate office is in the Santa Clarita area. ESS has been in business for over 40 years and is now looking for new leaders.
Immediate opening for a motivated, career-driven individual who wishes to join us as a valued employee. IMMEDIATE opening for IN OFFICE.
Morning Shift Mon-Fri 8:00am - 4:30pm
Training shifts may be held at different times and various shifts for optimal exposure.
There will be a 90-day probationary training period.
Our extensive clientele relies on us to provide attentive, high-touch service 24/7/365. Attention to detail, concierge-level care, and intelligent problem solving are crucial for all team members, but especially in our customer care positions.
Details of duties include.
*Answer phones and emails.
*Input reservation into Livery Software System.
*Providing clients with price quotes.
*Reviewing reservations department procedures and staff performance. implementing new pricing and reservations procedures when needed.
*Coordinating group reservations with VIP clients.
**Livery Software knowledge is highly desired but not required.
Work Remotely
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
- 5 years in customer service. Front of house. Experienced in entering reservations for the travel / hotel industry.
Shift:
- 8-hour shift
- Morning shift.
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 5 years (Required) in customer service. Front of house. Experienced in entering reservations for the travel / hotel industry.
Work Location: In person.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 5 years (Required)
Ability to Relocate:
- Santa Clarita, CA 91321: Relocate before starting work (Required)
Work Location: In person