Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist guests with seating arrangements and special requests
- Manage the waitlist and ensure timely seating of guests
- Answer phone calls and take reservations
- Maintain a clean and organized host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide excellent customer service and address guest concerns or complaints promptly
Requirements:
- Previous experience in a similar role, preferably in a restaurant or hotel setting
- Strong communication skills, both verbal and written
- Proficiency in using POS systems for order entry and table management
- Excellent customer service skills with a focus on guest relations
- Ability to multitask and work in a fast-paced environment
- Knowledge of food service procedures and basic food safety guidelines
- Professional appearance and demeanor
- Ability to stand for long periods of time
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Grand Island, NE 68803: Relocate before starting work (Required)
Work Location: In person