Automotive Service Advisor/Writer
Sam Leman Chevrolet in Eureka, IL is seeking an Automotive Service Advisor to join our dealership. Prior Service Advisor experience is required for this position. We offer excellent pay and benefits. This is a great opportunity to join an amazing, family-owned business!
Benefits:
- Work-life balance featuring a 5 day work week and no weekends!
- Benefits available (Health, Dental, 401K, Life)
- Paid Time Off and Holidays
- Employee Discounts
- Family friendly company culture
Responsibilities:
- Set, confirm, and prepare for appointments with customers
- Meet or exceed targeted sales goals and the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections, and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle and to ensure satisfaction
- Provide an exceptional customer experience
Qualifications/Requirements:
- Professional candidates with great communication skills
- Highly organized
- Strong phone skills
- Be able to create and maintain customer relationships
- Positive attitude and strong work ethic
- Valid, state-issued driver’s license with a clean driving record
Related keywords: service advisor, automotive, automotive service advisor, service writer
Job Type: Full-time
Pay: From $53,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Day range:
Experience:
- Automotive service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person