Integrity prides themselves in having an exceptional staff that has provided award winning care to the Central Texas community for over 20 years. Our front office team is crucial to the patient experience and cultivating a positive environment for a patient's healing journey. We are growing and eager to build our team. We encourage YOU to join us!
PURPOSE/SCOPE OF POSITION
· To follow implementation of front office procedures that will ensure the efficient operation of Integrity Rehab.
· To communicate effectively via phone, computer, or face to face with patients, families, caregivers, significant others, and members of the healthcare team to maintain positive relations.
· To assist in monitoring office processes so that the non-clinical functions of Integrity Rehab remain in compliance with Integrity Rehab’s policies and procedures, the employee handbook, HIPAA, and the compliance plan.
· To ensure that services reflect and support Integrity Rehab’s mission/goals and are provided in accordance with federal, state, and local standards, guidelines, and regulations.
· To assist in providing therapy to patients as prescribed by the physician under the supervision of a licensed therapist or therapist assistant.
· To ensure cleanliness of the clinic and clinic equipment/supplies
Qualifications
- Medical administrative support experience
- Patient service skills
- Office experience, particularly at the front desk
- Knowledge of Raintree and other medical office systems
- Familiarity with HIPAA regulations
- Understanding of medical terminology
- Proficiency in handling medical records
- Experience with multi-line phone systems
- Ability to work in a fast-paced environment
The ideal candidate has reliable transportation, is available in the hours of 7:00a - 7:00p Monday through Friday, and can be flexible to travel to all locations.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Loan repayment program
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Computer Skills: 1 year (Required)
Work Location: In person