The Front Desk Receptionist will assist with the administrative duties of the front of the facility and with the psychiatrist Deptartment. Must interact smoothly with back-office personnel and help out in the back-office area.
Essential Functions
- Greet clients and visitors in a courteous and friendly manner.
- Screen calls and transfer to the corresponding department
- Coordinate, schedule, and confirm appointments for the Psychiatrists before the visit
- Retrieve and prepare new client referrals and submit them to the referral department
- Type correspondence, reports, memos, and forms as requested by the Psychiatrists and administration
- Create new client packets before seeing the Psychiatrist or therapists.
- Collect client’s payments or insurance deductibles and provide them with receipts
- Provide clients documents requested by other agencies/hospitals as needed
- Take clear and concise phone messages
- Assist the Medical Record Department as needed
- Maintain inventory and submit front office supply orders to the administration.
- Keep the front area neat and tidy at all times
- Copy and Fax all medical prescription notes as needed following proper procedures.
- Distribute mail and handle routine correspondence
Knowledge, Skills, and Abilities
Requires 1 to 2 years of related experience.
Must have good decision-making skills.
Must possess and maintain excellent interpersonal communication skills.
Maintain confidentiality.
Knowledge of Medical Terminology
EMR experience
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person