Luggage Repair Technician
Location: On Site - Warehouse – Hauppauge, NY
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What to Expect*
We are looking for a detail-oriented individual to join our world-renowned culture as a Luggage Repair Technician with our Briggs & Riley brand. This is a vital role that will play an important part in our company’s continued growth.
Your Impact
You will contribute to the overall success of the organization by ensuring that our Briggs & Riley luggage repairs meet and exceed our company and industry standards. We pride ourselves on the Briggs & Riley “Simple As That” Lifetime Guarantee and this role is the key to that success!
Responsibilities will include, but are not limited to:
- Inspecting bags for defects and remove damaged or worn-out parts, using hand tools
- Repairing luggage to functionality as per guarantee
- Repairing or replacing hardware and wheels using repair equipment
- Aligning and stitching materials such as fabric, seams, zippers etc.
- Re-sewing seams and replacing handles or defective parts of suitcases
Qualifications
- Prior technical, hands-on repair experience is REQUIRED; experience with handbags/luggage/backpacks/soft goods, shoes or clothing repair is a HUGE PLUS!!!
- Prior experience using power hand tools such as drills, screw guns, etc.
- Must be able to lift/carry 15-20 lbs.
- Must be able to sit and stand for extended periods of time.
- Time management skills and experience.
- Ability to troubleshoot, assemble and repair products.
- Ability to read basic orders and directions in English is preferred.
- Computer experience is a plus, but not required.
Who We Are
United States Luggage Company is a 3rd generation, family-owned business, that owns and operates 2 distinct, industry leading brands.
- Briggs & Riley is THE iconic American travelware brand, built on a rich legacy of continuous innovation, exacting performance, and true dedication to the art of travel. https://www.briggs-riley.com/
- Solo-NY is a leader in the bag and case industry and believes in the transformative power of the journey; our stylish designs are purposeful in form and function, and sustainability is in our DNA. https://solo-ny.com/
Why Us?
At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 7 years, and as a 4-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values.
For our employees, it’s not just a job, it’s about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel.
Are you ready to begin your journey with us?
Who You Are
- You LOVE to work with your hands
- You’re highly adaptable and don’t get rattled when direction and goals change
- You are a curious problem solver who loves to find solutions to complex problems
- You have exceptional communication skills and like interacting with diverse teams
- You have a strong understanding of accountability by taking ownership of your actions and choices
- You have the ability and judgment to seek clarification or assistance when needed
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Travel Expectations*
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Schedule*
- Monday – Friday, 8:00 am – 4:30 pm EST
- On site every day
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Benefits*
- Competitive salary plus bonus incentive
- Generous PTO
- 9 Paid Holidays
- Competitive health plan, including medical, dental, and vision
- Ancillary benefits including paid Short Term Disability and Life Insurance
- Voluntary Long-Term Disability, Identity Insurance
- Flexible Spending Accounts
- 401K with company match
- Profit Sharing Plan
- Learning and development opportunities
- Fun team building events
- Employee Discounts
- $5,000 Employee Referral Bonus
- Scholarship Program for Employee’s children
- A knowledgeable, high-achieving, experienced team
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Our Core Values*
- Family
- Keep your Commitments
- Whatever It Takes
- Respect & Dignity
- Smart & Steady
- Do the Right Thing
- Passion, Pride & Loyalty
- Humility
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Philanthropy*
As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as:
- Make a Wish Foundation
- Juvenile Diabetes Research Foundation
- A Case for Giving Program
- RewearAble Program with ACLD
US Luggage Company is an equal opportunity employer committed to diversity, equity, and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship, or any other characteristic protected by applicable federal, state, or local law.
Job Type: Full-time
Pay: $16.50 - $17.00 per hour