PATIENT SERVICE REPRESENTATIVE
The Mint Cannabis is seeking to employ a Patient Service Representative at our NEW location in St. Peters Mo.
POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging.
The role requires an enthusiastic people-person that is eager to learn and passionate about cannabis.We want to maintain a fun, welcoming, and professional environment for patients and coworkers.
- All shifts currently available; weekend availability is required!
DUTIES AND RESPONSIBILITIES:
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Check-in, verify the status and report patient allotment on State-side system.
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Greet customers, get to know them and understand their interest in cannabis.
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Provides patients with education and information about cannabis and its uses.
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Assists patients with product selection in an efficient and timely manner.
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Processes patient orders and payments utilizing POS software.
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Operate, maintain and close cash till and deposit end of daily earnings.
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Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
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Maintain a clean and professional environment for patients.
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Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
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Organize and display product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
QUALIFICATIONS:
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Applicant must be twenty-one (21) years of age
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A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
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Valid MO Drivers License & reliable transportation
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High school diploma or equivalent.
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Must obtain AGENT ID permit.
KNOWLEDGE, SKILLS, & ABILITIES:
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High attention to detail with thorough record keeping abilities.
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Strong verbal and written communication skills.
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Ability to lift and move merchandise up to 35lbs.
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Ability to stand for extended periods of time (3+ hours).
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Ability to operate a computer, POS/register system, keyboards, and scanners.
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Knowledge of cannabis brands and products available on the Missouri market.
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knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.
HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email.
Job Type: Full-time
Benefits:
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Dental insurance
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Employee discount
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Flexible schedule
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Health insurance
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Vision insurance
Schedule:
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8 hour shift
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Day shift
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Evening shift
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Holidays
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Monday to Friday
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Night shift
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Weekend availability
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No Tip pooling.
Ability to commute/relocate:
Education:
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High school or equivalent (Preferred)
Experience:
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Customer service: 1 year (Preferred)
Pay:
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$14 hour + tips (you keep your own tips)
Work Location: One location
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