Honey Sour is seeking a Budtender to join their team in Big Sky, MT. This is a slower location, and we are looking to change that! The ideal candidate would be well versed in upselling, customer retention, and would be inventive with ideas to drive more customers to the store. The Budtender is a motivated professional who is passionate about working in the cannabis industry and is committed to delivering the best possible customer service by remaining consistent to the company brand and expectations. This individual is responsible for knowing the product, affects, dosing, titrations, methods of consumption, quality metrics, and industry trends. The Budtender’s number one goal is to provide exemplary service to our customers regardless of the situation. They will take ownership for driving results, ensuring consistent customer satisfaction, excellent product knowledge and maintaining knowledge of all state and local regulations. If you're passionate about cannabis, customer service, and have an infectious upbeat attitude, we want to meet you!
***You will need to apply for and be granted a Cannabis Control Division worker's permit if you are hired for the position and don't already have one. It is not necessary to currently have a permit to apply for the position.**********
***If hired, the first week of training will be done at our location in Bozeman, MT***
The primary duties of the Budtender are:
- Greet and assist customers with product selection and recommendations.
- Complete customer transactions in an efficient and speedy manner while performing exceptional customer service.
- Educate customers on cannabis strains, potency, and consumption methods.
- Ensure register is stocked with all items needed to complete tasks in a compliant manner.
- Remain knowledgeable on products offered and discuss available options while advising customers about safety precautions.
- Escalate any customer concerns or issues when needed.
- Complete side work as assigned. Side work may include weighing and packaging bulk flower to pre-packaged units, rolling pre-rolls, labeling packaged products including flower, pre-rolls, 3rd party products, cleaning store, organizing stock, etc.
- Support and advocate a culture of continuous improvement, innovation, and quality.
- Train new budtenders as necessary.
- Follow all company policies regarding product to maintain compliance.
- Report any compliance related concerns to management.
- Perform other duties as assigned by management.
Required Qualifications
- 1+ year previous customer facing retail experience.
- Knowledge of cannabis strains, potency, and consumption methods.
- Positive attitude and exceptional customer service and communication skills.
- Ability to work a flexible schedule including weekends and evenings.
- Extremely reliable and punctual.
- Acute attention to detail.
- Takes initiative to learn new techniques and skills to improve personal performance.
- Flexibility and willingness to provide support wherever needed; adapts quickly to the changing needs of the business.
- Ability to work in a fast-paced environment and multitask effectively.
- An independent self-starter with a “can-do” attitude.
- Outstanding interpersonal and communication skills, both written and verbal.
- Must have reliable transportation.
- Must have a Montana CCD Worker Permit.
Working Conditions
Employee will work at s retail storefront in Big Sky, Montana.
- Variable work environment temperatures affected by outside weather conditions.
- May be required to wear personal protective equipment (PPE) such as gloves, safety glasses and masks.
- Exposure to pollen, allergens, dust, fumes, and odors.
- May work physically near others.
Job Type: Full Time
Job Hours: Sunday - Wednesday, 10:30am - 8:30pm
Pay: $19.00 -$21.00 depending on experience, plus tips
Job Type: Full-time
Benefits:
Experience:
- Retail sales: 1 year (Required)
License/Certification:
- Montana CCD Worker Permit (Preferred)
Ability to Commute:
- Big Sky, MT 59716 (Required)
Work Location: In person