The MSP Specialist will be responsible for the daily operational tasks in the delivery of Talent Solutions.
If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!
Job Responsibilities
- Offer comprehensive support to ensure program adherence and system functionality.
- Support Hiring Managers with job posting creation.
- Utilize VMS to provide accurate information.
- Engage in the seamless integration of new hires, facilitating orientation and requisite assistance.
- Monitor job posting approvals and escalate issues.
- Ensure job posting accuracy prior to releasing to suppliers.
- Communicate and support customer-specific programs to secondary suppliers.
- Maintain system dashboards and ensure program SLAs are met.
- Coordinate candidate interviews and provide assignment details to suppliers.
- Monitor and extend work orders in VMS.
- Respond to supplier inquiries.
- Manage all issues related to time entry and approval.
- Ensure compliance with client procurement policies, guidelines, and processes.
- Oversee attendance and promptly notify the client of callouts at assigned posts, ensuring compliance with contractual obligations.
- Build sustainable relationships and trust with the client and contingent workers through open and interactive communication.
Minimum Qualifications
- High school diploma or equivalent, with a minimum of an Associate Degree, Bachelors Degree preferred.
- Strong ability to build professional relationships with clients.
- Strong organizational and professional skills.
- Must have excellent communication skills – both written and oral.
- Experience in a fast-paced environment.
- Previous experience in a customer support role within the staffing industry.
- VMS experience preferred.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Client Support: 5 years (Required)
- Staffing Industry: 5 years (Required)
Location:
- Los Angeles, CA (Required)
Work Location: Remote