Sales and Community Specialist
Basecamp Fitness Madison, WI Overview:
Basecamp Fitness, one of the most popular West Coast studio fitness brands, has 3 locations now open in Madison, WI! Join our Team and get in on the ground floor of something big. Check us out at www.basecampfitness.com.
We are looking for fun, smart and passionate fitness professionals to join our rapidly growing Fitness Team. If you are someone who enjoys motivating members and providing a world class fitness experience, then you are probably the right person for us! We will be offering excellent opportunities for motivated people who want to improve themselves and their career.
As a Basecamp Fitness Sales and Community Coach Specialist, you will help to drive a business that positively affects the lives of our members on a daily basis. You will help generate leads from community outreach efforts for all three Basecamp Fitness studios, nurture area leads through points of contact, sell new memberships and provide coverage for area needs while developing member connections.
Essential Duties & Responsibilities:
- Responsible for driving new leads into the studios and booking trials.
- Ability to coach group fitness classes.
- Responsible for covering open shifts to ensure high level of experience and maintaining a high trial to membership closing percentage.
- Ability to cover Manager on Duty shifts as needed for the area.
- Manage the daily operations of a fast-paced fitness studio.
- Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, marketing, outreach).
- Manage client and staff concerns as needed.
- Consistently improve overall staff and studio performance.
- Lead by example to cultivate an energetic and welcoming environment for clients and staff.
- Supporting Basecamp’s referral program by routinely inviting members of the community to bring friends, families and coworkers.
- Participating in new member outreach activities and field marketing events.
What we’re looking for:
- Leadership ability
- Ability to work with a flexible schedule
- Ability to build connections with new people naturally
- Displays enthusiasm, energy and a passion for health and fitness
- Naturally connects with a range of people and personalities
- Team player with the ability to work collaboratively
- Customer service
- Independent self-starter who constantly takes initiative to contribute, solve problems, and grow the studios.
- Detail oriented
- Strong ability to multi-task
- Stays calm under pressure
- Strong written and verbal communication skills; professional phone etiquette
- Basic fitness acumen
- Comfortable using a computer to email and message members and guests
- Must learn to use Basecamp’s systems (POS, CRM, etc.) in a timely manner in order to be successful in this position
What we’re offering:
- Competitive pay
- Health, dental, vision, and 401k match program
- Paid Time Off
- Workout for free!
- Fitness casual dress-code
- Passionate, collaborative work environment
- Retail discount
- Growth opportunities & development
EEO Statement
Basecamp Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
Job Type: Full-time
Pay: $38,000.00 - $44,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Travel requirement:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Management: 1 year (Preferred)
Ability to Relocate:
- Madison, WI: Relocate before starting work (Required)
Work Location: In person