Restaurant manager Job Descriptions
- Responsible for assisting the General Manager in creating a world class dining experience.
- Work in conjunction with General Manager to maintain a cohesive department to ensure professional interaction with employees and guests.
- Ensure that the budgeted profit of the department is maintained, analyze financial results and take the appropriate action in areas of poor performance.
- Work in conjunction with General Manager to ensure employees are delivering consistent service to all guests.
- Responsible for knowledge of departmental/hotel Service Essentials.
- Ensure that orders are taken correctly and delivered without delay.
- Handle guest complaints.
- Administer all disciplinary action on assigned shift.
- Responsible for administrative duties on assigned shift including payroll, scheduling, days off, section assignments, early outs, etc.
- Responsible for knowledge of menu items and ingredients, functions of service employees, house and hotel rules and regulations, and alcohol awareness training.
- Responsible for knowledge of how other departments relate to the operation, and proactively interact with them to coordinate activities or correct problems.
- Supervise, train and plan, direct all employees on assigned shift.
- Ensure that all rules, regulations, and procedures are in compliance with by employees under supervision.
- Document incidents and events involving guests or employees accurately and in detail.
- Inspect uniforms, cleanliness, identification, etc.
- Keep everyone informed of new procedures and hold daily line ups.
- Ensure a safe working environment.
- Promote teamwork among employees.
- Provide courteous and friendly service to all vendors and employees.
- Other duties as assigned.
QUALIFICATIONS:
Required:
- At least three years of restaurant management experience.
- Working knowledge of all Food and Beverage aspects.
- Polished appearance and demeanor.
- Strong written and verbal communication skills with the ability to effectively communicate in English.
- High School Diploma or equivalent.
- Excellent customer service skills.
- Ability to successfully lead and mentor a team.
- Skill in developing, leading and maintaining guest relations.
- Ability to maintain confidentiality of sensitive information.
- At least 21 years of age.
Job Type: Full-time
Pay: $58,000.00 - $60,000.00 per year
Work Location: In person