Toyota of Binghamton is hiring! We are looking for an energetic, passionate individual to join our TEAM as a Receptionist at our dealership in Binghamton, NY. This position plays a large role in the leadership of the dealership and will be part of one of the volume sales leaders in the market. Williams Auto Group offers a fun, fast-paced work environment with a focus on our customers and helping our community. Interested or want to learn more? Apply today! #TEAMWilliams #JoinTEAMWilliams
Summary
Receives calls at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.
Responsibilities:
- Greets customers and determines the nature of their visit
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message
- Communicates with callers and visitors in a professional, friendly and efficient manner
- Assists with clerical duties as requested
- Assess and estimate repair costs for vehicles in need of bodywork
- Communicate with customers regarding repair details and cost breakdowns
- Coordinate with the body shop team to ensure timely completion of repairs
- Maintain accurate records of estimates, repairs, and customer interactions
- Provide exceptional customer support throughout the repair process
Qualifications:
- Previous experience in a similar role, preferably in a body shop environment
- Strong organizational skills with attention to detail
- Excellent customer service skills with the ability to communicate effectively
- Proficiency in administrative tasks related to estimating and invoicing
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Binghamton, NY 13904: Relocate before starting work (Required)
Work Location: In person