Overview:
We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our full service hotel. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional guest experiences.
Duties:
- Supervise and manage all hotel staff, including front desk, housekeeping, and maintenance teams
- Ensure smooth operation of all hotel departments and resolve any issues that may arise
- Implement and maintain high standards of customer service to exceed guest expectations
- Monitor and manage hotel revenue through effective revenue management strategies
- Develop and implement policies and procedures to improve operational efficiency
- Maintain a clean, safe, and welcoming environment for guests and employees
- Oversee the hiring, training, and development of hotel staff
- Handle guest complaints or concerns in a professional and timely manner
- Collaborate with the sales team to maximize occupancy rates and revenue
Qualifications:
- Proven experience as a Hotel Manager or similar role in the hospitality industry
- Bilingual proficiency in English and [second language] is highly desirable
- Strong knowledge of hotel operations, including front desk procedures, housekeeping standards, and maintenance protocols
- Excellent customer service skills with a focus on providing exceptional guest experiences
- Proficient in using hotel management software systems and phone systems
- Strong leadership abilities with the ability to motivate and inspire a diverse team
- Solid understanding of revenue management principles to optimize profitability
- Exceptional communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
We offer competitive compensation commensurate with experience.
If you are a dedicated hospitality professional looking for an exciting opportunity to lead a dynamic team in delivering outstanding service, we encourage you to apply for the position of Hotel Manager.
Job Type: Full-time
Pay: Up to $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person